Get all ticket fields

GET 
/v3/ticket_fields

Get all ticket fields

Request

Query Parameters

created_date.gte date

Ticket field created date greater than or equal to. Should be in the format YYYY-MM-DDTHH:MM:SS

created_date.lte date

Possible values: <= now characters

Ticket field created date less than or equal to. Should be in the format YYYY-MM-DDTHH:MM:SS

updated_date.gte date

Ticket field updated date greater than or equal to. Should be in the format YYYY-MM-DDTHH:MM:SS

updated_date.lte date

Possible values: <= now characters

Ticket field updated date less than or equal to. Should be in the format YYYY-MM-DDTHH:MM:SS

limit number

Possible values: >= 1 and <= 100

Default value: 50

Record limit per request; default is 50, maximum is 100.

page number

Possible values: >= 1

Page of results

Responses

200

Successful

*/*

Schema

Schema

data

object[]

Array [

id number

Ticket field ID

name string

Ticket field name

description string

Ticket field description

internal_name string

Ticket field internal name

type string

Ticket field type

is_default boolean

mandatory boolean

options string[]

created_at date

updated_at date

]

has_next_page boolean

Example (from schema)

{
  "data": [
    {
      "id": 1,
      "name": "Custom field 1",
      "description": "string",
      "internal_name": "Custom_field_1",
      "type": "Dropdown",
      "is_default": true,
      "mandatory": true,
      "options": [
        "string"
      ],
      "created_at": "2022-03-10T12:34:00.860Z",
      "updated_at": "2022-03-10T12:34:00.860Z"
    }
  ],
  "has_next_page": true
}

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