Get all ticket comments

GET 
/v3/tickets/:id/comments

Get all ticket comments

Request

Path Parameters

id numberrequired

Ticket ID

Query Parameters

private boolean

Comment visibility; true for private, false for public visibility.

limit number

Possible values: >= 1 and <= 100

Default value: 50

Record limit per request; default is 50, maximum is 100.

page number

Possible values: >= 1

Page of results

created_date.gte date

Comment created date greater than or equal to. Should be in the format YYYY-MM-DDTHH:MM:SS

created_date.lte date

Possible values: <= now characters

Comment created date less than or equal to. Should be in the format YYYY-MM-DDTHH:MM:SS

Responses

200

Successful

*/*

Schema

Schema

data

object[]

Array [

id number

Comment id

body string

Body of the comment

ticket_id number

Ticket id

private boolean

Comment is public or private

agent_id number

User ID

requester_id number

Contact ID

created_at date

attachments

object[]

Attachments

Array [

id number

Attachment id

name string

Attachment name

url string

Attachment url

type string

Attachment type

]

]

has_next_page boolean

Example (from schema)

{
  "data": [
    {
      "id": 1,
      "body": "Random text",
      "ticket_id": 2,
      "private": true,
      "agent_id": 0,
      "requester_id": 0,
      "created_at": "2022-03-10T12:34:00.860Z",
      "attachments": [
        {
          "id": 1,
          "name": "file.txt",
          "url": "https://example.com/file.txt",
          "type": "text/plain"
        }
      ]
    }
  ],
  "has_next_page": true
}

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