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Create tickets in batch

POST 
/v3/tickets/batch

Create tickets in batch

Request​

Body

array

  • Array [

    • requester_id number

    Ticket requester's contact id

    email string

    Ticket requester's contact email

    phone string

    Ticket requester's contact phone

    subject string

    Possible values: <= 200 characters

    Ticket subject

    description string

    Ticket description

    priority number

    Ticket priority

    status number

    Ticket status

    source number

    Ticket source

    submission_id number

    Response ID

    nps_submission_id number

    NPS Response ID

    assignee_id number

    Ticket agent's user id

    team_id number

    Ticket team's id

    custom_fields object

  • ]

Responses​

Accepted

Schema

    message stringrequired
    token stringrequired
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